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Skip Navigation Links Home > Corporate > Achievements

Achievements

Recent Awards

  • Customer and Staff Care category at the Wiltshire Business Awards, 2009

    Beating companies including Centre Parcs to win the Wiltshire Business Awards for Customer and Staff Care. The Consortium has consistently been voted number one by customers for customer care. In 2009 we were officially awarded for our customer and staff care. More...

  • Wiltshire Business of the Year Environmental Award 2008

    "Minimising the impact of our activities on the environment runs through everything we do, from encouraging our customers to receive documentation electronically, to working with suppliers to consolidate deliveries, switching to green energy and installing solar water heating or encouraging our staff to car share, walk or cycle to work... More...

  • Accredited with Customer Contact Association Accolade, 2008

    The Consortium is happy to announce it has been accredited by the Customer Contact Association for our excellent standard of customer service provided by our award winning customer services team. More...

  • Beacon Status Awarded

    Supported by the South West of England Regional Development Agency, Beacon status is an award given to those companies who can demonstrate outstanding achievement across a range of criteria, including significant improvements in productivity and performance, profitability, work culture and innovation.

    Through Beacon South West, Beacon Companies are brought together to promote success, provide a source of practical knowledge and play an important role in cultivating enterprise excellence in the region.

    View our Beacon page

Quality Accreditation

BSI

The Consortium is totally committed to achieving Quality Standards that continually improve business practices. View our British Standards.

Investors in People

The Consortium is an Investor in People.

The Business Excellence Model

The Business Excellence Model was developed by the European Foundation for Quality Management (EFQM) and adopted by the British Quality Foundation (BQF). The Consortium is a member of the BQF. The Business Excellence Model is built on nine principles, the main ones being Customer Satisfaction, Business Results and Processes (often based on ISO9000). Attaining the Business Excellence Award is the ultimate goal of the company. If you would like more information about the Quality Foundation see http://www.quality-foundation.co.uk